Publishing or modifying a review

Reviews are important on Getaround. They help you rent your car with total peace of mind.

At the end of the rental, you have 14 days to leave a review about the driver. As we want you to feel free to leave an honest review, your review won’t be visible to the driver, nor be published until they have left you one. As soon as the driver has left their review, you will be able to read it, and yours will be published on their profile.

Go to Your Rentals > Selected rental where you’ll see the block “Reviews”. You'll have to rate the rental, then you can leave a comment of 500 characters max, which will be published on the driver's profile 14 days after the end of the rental, in the same time as his review about you will be published. Once the review is published, it can't be modified.

NB : Our community relies on honest and transparent reviews. We will remove every offensive or insulting review published on Getaround, and the author will risk being removed from the platform.

Why isn’t my review published on the driver's profile?

Our community relies on honest and transparent reviews.

Your review won’t be visible to the driver, nor be published until they have left you their review. As soon as the driver has written their review, you will be able to see it, and yours will be published on their profile.

If the driver has not left you a review, your review will still be published after 14 days.